Consider world champion tennis player Roger Federer. He represents one of the most successful professional athletes of our time. To what does he owe his success? While he undoubtedly possesses a remarkable amount of motivation, dedication, and athleticism, there is another factor to consider. He has a coach. In fact, he has a team of coaches who work on every aspect of his game with a common goal of performance enhancement. In a recent tribute to his coaching team on social media, Federer wrote “Could never have been the oldest #1 without my team. Thank you to everyone who has helped me along the way”. (1)

Despite its wide application in other high-performance professions such as athletics, music, and business, coaching has only recently gained attention within medicine and medical education. The adoption of competency based medical education (CBME) and emphasis on observation has led to increased use of coaching terminology within the medical education literature. At present, a clear definition of coaching is lacking and the term coaching is often used interchangeably with related terms such as teaching and mentoring. (2)

A Definition of Coaching in Medical Education

We believe that coaching refers to a conversation that occurs between a clinical teacher/supervisor and learner that is based on observation, incorporates feedback, and leads to actionable suggestions for performance enhancement. Coaching is more than feedback. While feedback provides information about what was observed compared to an expected standard, coaching moves beyond feedback to provide actionable suggestions for improvement with the aim of enhancing learner performance at a specific task. To use the sports analogy, Federer’s tennis coach would not simply tell him his forehand swing is incorrect. The coach would provide actionable suggestions for improvement such as adjusting the position of the body during the forehand swing.

Coaching itself, in a medical education context, can be further categorized into two types:

Coaching in the Moment (CiM)

  • Definition: Coaching that occurs between a clinical teacher and learner within the clinical practice environment. CiM includes observation, feedback, and actionable suggestions for performance enhancement.
  • Example: This type of coaching is analogous to our example above where one of Federer’s tennis coaches watches his swing during a practice session. Within medical education, CiM is accomplished by front-line clinical teachers following observation of learners performing clinical work.

Coaching Over Time (CoT)

  • Definition: CoT refers to coaching that occurs between a supervisor and learner outside of the clinical environment. In this form of coaching, the supervisor and learner meet at regular intervals over a longitudinal time period. Observation is indirect and based primarily on the learner’s performance data that has been collected and compiled. Similar to CiM, feedback and actionable suggestions for performance enhancement remain key components. CoT is imperative to guiding learners in their clinical progress and promoting their development into competent clinicians.
  • Example: CoT is analogous to Federer meeting with his coach every few months to review his on-court performance metrics and determine how they can be improved. Contributing to the confusion surrounding coaching terminology within medical education, multiple terms have been used to describe supervisors who engage in CoT and include academic advisor, faculty advisor, and academic coach.

Coaching vs. Mentoring vs. Teaching

coaching

Two related terms that are frequently used interchangeably with coaching are teaching and mentoring. Coaching can be distinguished from teaching and mentoring by considering the underlying goal of each endeavour. The goal of coaching is to achieve clinical performance enhancement (execution of a task). This goal is achieved through both direct and indirect observation. Teaching is the process by which knowledge is imparted from one individual to another. (3) Teaching typically follows a directive approach where the goal of the interaction is knowledge acquisition on the part of the recipient. For example, Federer would have been taught the rules of tennis as a child.

Mentoring refers to a confidential, non-judgmental relationship between two individuals. The goal of mentoring is to encourage the mentee to take charge of their own development. (4) Within medicine, mentoring often comes in the form of guidance and support offered by a more experienced colleague through informal and formal relationships. (5) Mentoring tends to have a conversational tone, occur over a longitudinal time period, and cover a broad range of topics including career development, scholarship, and work-life balance.  In our sports analogy, Federer’s mentor may be a retired professional tennis player who provides guidance surrounding the challenges associated with being a professional athlete in the public eye.

Coaching…Coming to an Emergency Department Near You!

Coaching is gaining popularity within medicine. The RCPSC has adopted coaching as part of their Competence by Design (CBD) curriculum. We believe that if done properly, coaching can unlock a learner’s potential and lead them towards achievement of peak clinical performance. For those interested, more information on coaching in CBD can be found here.

Contributors:

  • Jeffrey Landreville MD
  • Warren Cheung MD, MMEd, FRCPC
  • Jason Frank MD, MA(Ed), FRCPC
  • Denyse Richardson MD, MEd, FRCPC

 

References

  1. Gatto L. Roger Federer pays tribute to all his coaches on Instagram. http://www.tennisworldusa.org/tennis/news/Roger_Federer/52133/roger-federer-pays-tribute-to-all-his-coaches-on-instagram/. [Accessed 8 May 2018.]
  2. Lovell B. What do we know about coaching in medical education? A literature review. Med Educ 2018 52(4):376-390.
  3. Oxford Dictionaries. Teach. Oxford University Press 2018 https://en.oxforddictionaries.com/definition/teach. [Accessed 8 May 2018.]
  4. Lakhani M. When I say…Mentoring. Med Educ 2015 49(8):757–58.
  5. Launer J. Supervision, mentoring and coaching. In: Swanwick T, ed. Understanding Medical Education, Theory and Practice, 2nd edn. Chichester: John Wiley & Sons 2013:111-22.
Jeff Landreville

Jeff Landreville

Dr. Jeffrey Landreville is a FRCPC Emergency Physician at the University of Ottawa, Department of Emergency Medicine, with a masters degree in medical education.
Richard Hoang

Richard Hoang

Dr. Richard Hoang is a 5th year Emergency Medicine Resident at the University of Ottawa with a variety of academic interests including military medicine, trauma, simulation, and FOAMed.