1. Brandon Ritcey

    I learned a simple technique for a gratitude check from a podcast a while back. Whenever a patient comes by the desk to thank me for whatever workup or reassurance I’ve provided them that day, I try to take a moment to stop what I’m doing and receive their thanks, shake their hand, and thank them for coming in that day. It just takes 30 seconds of derailing what you’re doing, but that positive feeling you get just gives you a boost that probably increases your productivity for the rest of the shift, and just leaves you feeling great. The patients like it too, as they genuinely want to thank you and know that their thanks has been heard. Win-win!

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    Thanks for this Samantha. Gratitude is important to our sense of well-being.
    I try and thank the nurses, PCAs, and clerks during or at the end of the shift for their help that day. Empowering the nurses to be proactive with pain management or voicing concerns about a patient’s status helps foster better patient care.
    For patients, I usually do not thank them for coming, but I acknowledge their concerns and support them in having sought medical care. I usually say at the end of the visit “it has been a pleasure meeting you”.

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    I love this Sam; Well said & something that is so doable!
    A positive spin on a situation makes life, work & challenges so much more manageable. 🙂

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