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Early Pregnancy Loss: A Patient-Centered Care Model

Early Pregnancy Loss: A Patient-Centered Care Model

by Leo Carroll, Richard Hoang, Shankar Sethuraman | May 9, 2019 | Grand Round Summaries, OBGYN, Patient Advocacy

This article discusses the patient perspective of early pregnancy loss in the ED. We will define the quality gap as it pertains to ED care for patients with early pregnancy loss. We will then look at patient-centered communication strategies for counseling and...
Does “H” Stand for Hospital or Hotel? Patient Experience in the ED

Does “H” Stand for Hospital or Hotel? Patient Experience in the ED

by Samantha Calder-Sprackman, Richard Hoang | Nov 2, 2017 | Featured, Grand Round Summaries, Patient Advocacy, Physician Wellness

Patient experience and patient satisfaction during Emergency Department (ED) encounters has come to the forefront of ED quality improvement initiatives. To highlight the importance and evolution of patient experience during ED care, we seek to: Discuss the buzz around...
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