by Shahbaz Syed | Oct 27, 2022 | Commentary, Featured
I understand. I’ve been there. 6th shift in a row, department is overcrowded, patients are upset, consultants are being rude, you’re cognitive and emotionally fatigued – it becomes easy for empathy and compassion to fade. The problem is that because...
by Leo Carroll, Richard Hoang, Shankar Sethuraman | May 9, 2019 | Grand Round Summaries, OBGYN, Patient Advocacy
This article discusses the patient perspective of early pregnancy loss in the ED. We will define the quality gap as it pertains to ED care for patients with early pregnancy loss. We will then look at patient-centered communication strategies for counseling and...
by Samantha Calder-Sprackman, Richard Hoang | Nov 2, 2017 | Featured, Grand Round Summaries, Patient Advocacy, Physician Wellness
Patient experience and patient satisfaction during Emergency Department (ED) encounters has come to the forefront of ED quality improvement initiatives. To highlight the importance and evolution of patient experience during ED care, we seek to: Discuss the buzz around...