by Shahbaz Syed | Oct 27, 2022 | Commentary, Featured
I understand. I’ve been there. 6th shift in a row, department is overcrowded, patients are upset, consultants are being rude, you’re cognitive and emotionally fatigued – it becomes easy for empathy and compassion to fade. The problem is that because...
by Paul Pageau, Lorne Wiesenfeld, Shahbaz Syed | Feb 2, 2018 | Commentary, Featured
Before we delve into this, we would like to point out that we’re fortunate to have Dr. Paul Pageau (ER Physician and current CAEP president) and Dr. Lorne Wiesenfeld (ER Physician and current Vice-Dean for the PGME) guest writing our final post for wellness...
by Lisa Fischer, Shahbaz Syed | Jan 29, 2018 | Commentary, Featured
The Department of Emergency Medicine at the University of Ottawa has a clear dedication to wellness, demonstrated by the creation of a Director of Wellness position for our academic group. Although the learning curve has been steep, one thing has quickly become clear:...
by Samantha Calder-Sprackman, Richard Hoang | Nov 2, 2017 | Featured, Grand Round Summaries, Patient Advocacy, Physician Wellness
Patient experience and patient satisfaction during Emergency Department (ED) encounters has come to the forefront of ED quality improvement initiatives. To highlight the importance and evolution of patient experience during ED care, we seek to: Discuss the buzz around...